FCCPC seals Ikeja Electric headquarters in Lagos over alleged consumer rights violation

Federal Competition and Consumer Protection Commission has sealed the Ikeja Electric headquarters in Alausa, Lagos State, for alleged violation of consumer rights.

FCCPC director of surveillance and investigation, Bola Adeyinka, in a statement on Thursday, said the company was sealed in compliance with the FCCP Act 2018. “Sealing this facility is a proportionate enforcement measure taken only after repeated engagement and several opportunities for voluntary compliance,” it said.

The FCCPC said Ikeja Electric flouted a directive by the Nigerian Electricity Regulatory Commission (NERC) to unbundle a Maximum Demand account into twenty non-Maximum Demand accounts, to recognise each of the 19 residential units and a service point owned by a complainant as separate customer units, and to provide the required metering and connection.

“Ikeja Electric did not carry out that decision,” the commission said. It said that due to the company’s failure to comply with the directive, “the complainant has been without electricity supply for more than two and a half years.”

“This was despite paying all charges requested by Ikeja Electric and meeting every obligation. The lack of electricity has prevented the complainant from putting the nineteen residential units to use.” The commission added, “The seal will remain in place until Ikeja Electric complies fully with the directives issued by both NERC and the FCCPC and provides written evidence of that compliance.”

The FCCPC said it had, on several occasions, reminded Ikeja Electric about complying with NERC’s decision. It noted that in April 2025, the FCCPC also issued a directive outlining the required steps and the compliance timelines.

“No action was taken,” FCCPC stated. “On 2nd October 2025, the commission issued a compliance notice requiring full compliance within seven business days. The company still did not comply.”