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National Coordinator/CEO SERVICOM charges other agencies to learn from NIMASA

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The Director General of Nigerian Maritime Administration and Safety Agency (NIMASA), Dr. Bashir Jamoh, has said that stakeholders would continue to occupy premium position in the life of NIMASA, noting that it is the stakeholders who keep the Agency and maritime business afloat. Speaking during this year’s celebration of the Customer Service Week at the Agency’s Headquarters in Lagos, the DG averred his believe that investment in material assets by NIMASA would be meaningless without the staff and other external stakeholders. He added that for every investment in material assets, there was need for a corresponding availability of stakeholders to make such investment significant.


“Today, we at NIMASA are celebrating our existence. We are celebrating our existence because without you, our stakeholders, there will be no NIMASA. Yes, we must invest in maritime assets acquisition. But then, we know that in spite of the level of investment in both tangible and intangible assets by NIMASA, without the stakeholders, such investments will be meaningless”, the DG said. Jamoh used the event to welcome the National Coordinator and Chief Executive Officer of SERVICOM, Mrs. NnennaAkajemeli, who was at the Agency to celebrate with the staff, noting that adherence to NIMASA’s core values was necessary to guarantee mutual satisfaction of both internal and external stakeholders of the Agency, Jamoh stressed his believe in the founding Principles of SERVICOM, reiterating that Public Offices were the shopping floors for government businesses, and that there was need to always leave whoever goes to the floor for shopping with a high level of satisfaction.

On her part, the National Coordinator and Chief Executive Officer of SERVICOM commended NIMASA for all the achievements of the Agency, particularly in the areas of stakeholder support and complaint handling system. She applauded the NIMASA’s Maritime Stakeholders’ Experience Contact Centre (MSECC), noting that it is a world-class facility. “We at SERVICOM are thrilled by what we are seeing in NIMASA today. The environment, level of professionalism exhibited by staff, customer-centric orientation and attitude, as well as the energies we have noticed and experienced are all worthy of emulation. We therefore urge other government parastatals to visit NIMASA leadership and learn from them. Your operations and individualised attention to some of my colleagues, who acted as mystery shoppers was amazing. We must confess our happiness and we are proud we are part of the celebration. We are part of this history”, Akajemeli said.


Highlights of the celebration were surprise rewards for some support staff and staff of the Agency with different gifts items. Customer Service Week is an international celebration that calls attention to the importance of customer service and the people who provide it. Celebrated in the first week of October of every year, and with the theme of this year’s celebration as “Celebrate Service”, the goals of Customer Service Week are: to elicit team bonding, boost morale, reward employees for the significant work they do, and raise awareness of the value of customer to organisation’s successes.

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Maritime labour e-platform to boost competitiveness—NIMASA  

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The Nigerian Maritime Administration and Safety Agency (NIMASA) has expressed confidence that the Maritime Labour E-Platform would boost the sector’s competitiveness as it hosted a workshop to sensitize users of the portal through practical demonstrations and interactive sessions. Held in Lagos, the workshop practicalized the process of registering, verifying and issuing identity cards to seafarers and dockworkers via the NIMASA portal (@nimasa.gov.ng). Practical support measures, including training, cybersecurity and planning a phased rollout to ensure smooth adoption, were also discussed.

Speaking at the event, the NIMASA Executive Director, Maritime Labour and Cabotage Services, Mr. Jibril Abba stressed the importance of the digital platform to achieving global competitiveness, stating that “our digital transformation is underway. This year we launched the Maritime Labour E-Platform, building on our 2022 dockworkers registration success.

It is a modern, integrated system for registering and verifying seafarers, dockworkers, employers, and other stakeholders.” Represented by the Director, Maritime Labour Services Department, Mr. Ibrahim Umar Sidi, the Executive Director further noted that “by centralizing registration and issuing secure biometric ID cards, it cuts paperwork, speeds up processing, and gives us reliable real-time data. This helps us meet our obligations under the Maritime Labour Convention and boosts Nigeria’s competitiveness in the global Blue Economy.”

He also emphasized that the actualization of the digital platform was in line with the Agency’s statutory obligations, stating that, “This initiative directly fulfils our mandate under Section 27(1)(a) of the NIMASA Act 2007, which charges us with the duty to document and maintain a register of every maritime worker and operator. It also aligns with our obligations under the Maritime Labour Convention (MLC) 2006, often called the “Seafarers’ Bill of Rights for promoting fair working conditions, health protections, and social security.

In its efforts to build a smarter, more transparent, and efficient maritime sector, the Federal Government launched the Maritime Labour E-Platform, during an event in June marking the 2025 Day of the Seafarer in Port Harcourt, Rivers State.  The platform, which is a digital solution designed to revolutionize the governance of maritime labour in Nigeria, was described by the Honourable Minister of Marine and Blue Economy, Adegboyega Oyetola at the time as “a transformative tool for labour administration”.

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NIMASA advocates effective port state control for safer shipping

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Director General of the Nigerian Maritime Administration and Safety Agency (NIMASA), Dr. Dayo Mobereola has noted that effective Port State Control (PSC) is one of the most potent tools of ensuring global safety and maintenance of environmental standards in shipping.

Dr. Mobereola who said this at a 5-day Regional Train the Trainer Workshop on Port State Control (PSC) for Member States of the Abuja Memorandum of Understanding (MoU), with the support of the International Maritime Organization (IMO), further emphasized that the quality of the professionals who implement PSC determines its overall success. Represented by the Executive Director, Operations, Engr. Fatai Taiye Adeyemi, the DG described the workshop as a reflection of Africa’s shared commitment to safer, cleaner, and more efficient shipping.

“Your presence here demonstrates our collective resolve to strengthen efficient maritime governance, improve safety standards, and enhance environmental protection across West and Central Africa,” he said. The DG commended the IMO, the Abuja MoU Secretariat, and all technical partners for their continued support towards capacity-building, regional cooperation, and the promotion of maritime safety in Africa.

Delivering a goodwill message, the representative of the IMO, Captain Ahmed Sewelam, reaffirmed the Organization’s unwavering commitment to supporting Member States through its technical cooperation programme to strengthen effective and harmonized Port State Control regimes globally. “Effective regional cooperation and harmonized PSC practices are essential to eliminate substandard shipping and promote consistency across the region,” Captain Sewelam said. He said that the workshop provides a unique platform for delegates to strengthen their collective capacity as Port States, while discussing key elements such as inspection procedures, reporting, and strategies for improved performance noting that “together, we can strengthen Port State Control implementation and advance maritime safety and sustainability in the region”.

On his part, the Secretary General of the Abuja MoU, Captain Sunday Umoren, reiterated that capacity building remains a top priority of the Abuja MoU. He noted that effective Flag State control directly influences the quality of Port State Control operations, emphasizing the importance of strong national systems. “We must continue to build capacity, strengthen cooperation, and share experiences to ensure that our region maintains high standards of maritime safety and compliance,” he said.

The Train-the-Trainer Workshop on Port State Control under the Abuja MoU represents another milestone in NIMASA’s ongoing efforts to strengthen maritime safety, promote environmental protection, and consolidate Nigeria’s leadership role in advancing regional maritime development. The workshop, which is being held in Lagos, has brought together delegates from 22 countries across West and Central Africa to deepen capacity, harmonize standards, and strengthen maritime safety oversight across the region.

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20 ships with food items, petroleum products expected in Lagos—NPA

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The Nigerian Ports Authority (NPA) announced on Monday that about 20 ships laden with food items, petroleum products, and other goods are expected to arrive at Apapa and Tin-Can Island ports in Lagos. In its shipping position for Monday, the authority disclosed that the ships will arrive in Lagos from November 10 to 12.

According to the NPA, out of the 20 expected ships, four contain crude oil, four contain petrol, three others are to arrive with aviation fuel, while the remaining nine ships are to arrive with diesel, gas oil, and different products.

The NPA also hinted that three ships had arrived at the ports and were waiting to berth with general cargo and bulk urea. Meanwhile, it says that 11 ships are currently at the ports discharging general cargoes, bulk wheat, bulk sugar, containers, and bulk gas. NAN

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